At silverringset.com, we believe in providing our customers with the best quality products and services. We understand that sometimes, you may need to make a return or exchange. Therefore, we have created this page to provide you with all the necessary information on how to make a return or exchange.
If for any reason you are not satisfied with your purchase, you may return your item(s) within 30 days of the purchase date for a refund. Please note that the item(s) must be in new, unused condition with all tags and packaging intact. Once we receive your return, we will process your refund within 5 business days. However, shipping charges are non-refundable.
If you wish to exchange an item for a different size or color, please follow the return procedure mentioned above and then place a new order for the desired item. We will process your refund for the returned item(s) as soon as possible.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact our customer service team immediately at (434) 212-1237 or email us at firstname.lastname@example.org. We will provide you with a prepaid shipping label and instructions on how to return the item. We will either send you a replacement or issue a refund.
Please note that all orders are final sale after 30 days of the purchase date.
If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us. Our customer service team is available to assist you Monday through Friday, from 9 am to 5 pm Pacific Time.
Phone: (434) 212-1237
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